Privacy Policy

At Adventure Tansen Trek, your privacy is vital to us. We are aware of your need to feel safe not only during the walk, but when revealing your information to us. This policy describes what data we collect, how we utilize it, and how we keep it safe.

The Information We Collect

When you book a trip with us or contact us, we may collect some personal details. This can include:

Name, address, email, and contact details
Passport details
Travel dates & trip preferences
Emergency contact details
Payment details

For your comfort during the trek, we may need to obtain additional information about your fitness and diet. Your safety is essential to us.

How We Use Your Information

We only use your personal information for the purposes of planning and running your trip. For example:

To confirm and manage your booking
To arrange trekking permits, accommodation, and transportation
To contact you with updates before and during your trip
To keep you safe by informing our guides about any medical or food requirements
To send you travel-related information or offers if you agree to receive them

We never sell your information to anyone.

How We Keep Your Information Safe

Your information is kept private, and access to it is given solely to those who need it, such as the reservation team or trekking guides. Any information stored digitally is kept in secure systems to prevent unauthorized access. If we have it on paper, it is kept in a safe place.

Sometimes, we may need to share your information with trusted partners, such as:

Local authorities to get trekking permits
Hotels, lodges, or transportation companies to arrange your services
Travel insurance providers (if requested by you)

We only share the information they need to provide the service, and they must also protect your privacy.

Your Rights

You have full control over your personal information. You can:

Ask us what information we have about you
Request corrections if something is wrong
Ask to delete your details when they are no longer needed
Stop receiving emails or promotional messages at any time

How Long We Keep Your Information

We keep your information only as long as it is needed for legal or business purposes. For instance, we keep booking details due to tax obligations or permits. When it is no longer required, we delete or safely destroy it.

Cookies and Website Use

While visiting our website, we may enhance your experience by utilizing cookies. These are files that remember your preferences and are stored on your device. You may disable cookies in your browser settings, but that may hinder the performance of some features.

Changes to This Policy

We periodically make changes to this privacy policy to make it more precise, clearer, or in accordance with new regulations. Any updates will be communicated by publishing the new version on our site with the change date.

How to Contact Us

If you have any concerns about your privacy, you can get in touch with us at:

Adventure Tansen Trek

Email: [email protected]
Phone: +977-9851046026
Address: Suruchi Marga, Baneshwor, Nepal

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